Seller-Admin Chat

The Seller–Admin Chat feature in Spurtcommerce enables real-time communication between sellers and platform administrators. This direct messaging tool helps sellers get quick support, resolve issues, and clarify doubts without leaving their dashboard—ensuring smooth operations and faster response times.

It fosters a collaborative environment, improving platform management and seller satisfaction.

 

 

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                                                                       1. Integrated Chat Interface

                                                                       2. Send Attachments

                                                                       3. Message Notifications

 

 

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1. Integrated Chat Interface

 

A built-in, easy-to-use chat interface allows sellers to send messages directly to the admin, ask questions, or seek guidance related to orders, listings, payments, and more.

 

 

2. Send Attachments

 

Sellers can also share images or PDF files in the chat for detailed clarification or document submissions, making communication more effective.

 

3. Message Notifications

 

Real-time notifications alert both parties to new messages, ensuring timely responses and reducing wait times.